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Services

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AGNOSTIC

ECX uses the combined energy of your people, your technology and your customer to provide a clear picture of your CX team's current ability to create an effortless customer experience.

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This is a requirement before we can jointly assess any potential solution leveraging an agnostic approach.

 

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CANDID

We will take a holistic view of your Customer Care Center and provide a detailed assessment.  

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Leveraging your people and our research, we will report our results to provide a candid score card of your Current State. 

 

Be ready to see the truth around your customer's and agent's behavior.

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AGNOSTIC


CANDID


truSTED

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TRUSTED

We have created an Effortless Experience with Fortune 30 organizations, start-ups and everything in between.

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ECX empowers customer care teams of all sizes and will create a truly Effortless Experience for your customers and call center agents.

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