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Services

AGNOSTIC
ECX uses the combined energy of people and technology to provide a clear picture of your CX team's ability to create an effortless customer experience.
ECX breaks through the complexity of CX data analysis to deliver clear results without favoritism to any service provider.
We keep vendors from bending the truth.

CANDID
We will take a holistic view and provide a detailed solution.
Leveraging unique our people, your people and our research, we will asses, review and then report our results against call centers of similar size, scope and purpose to provide a relevant comparison and score card with a transparent and candid approach. Hope you're ready for the truth!

AGNOSTIC
CANDID
truSTED

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