TESTIMONIALS

"Great work Skip - appreciate the opportunity to connect with other Contact Center leaders as we pursue an effortless experience and work to make continuous improvements!  Thanks for all you do to bring us together and work on solutions."  ---Bob P. Director of Operations, Call Center, Mutual of Omaha

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"This is an awesome opportunity to hear words of wisdom from contact center industry veterans that understand customer buying habits and how to capture a larger share of your market. Let me know when you guys do a lunch and learn in Florida Skip Picciano and I'll be there."  Derek R. - President, VocalPoint

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"Something everyone should consider going into the new year. Focus on goals, quantify improvements, and comminicate to your teams and management." David T. , Tornovo

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"Great opportunity to learn and identify change that could affect your customers experience."  Mike N. CEO, Argo Contact Centers 

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"Super opportunity to have objective expert eyes help clarify challenges and strategic direction contact center needs to head in.  These guys know their stuff!"  David T., Director of Customer Success, Greenway Health

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"Love the out of the box approach!" Scott S., Senior Vice President - Provalus

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"Great session for sure!"  Mark P., Vice President, SmartAction

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"Skip is not only extremely knowledgeable about the customer contact center, he has an innate ability to quickly assess and understand how he can help a prospect or current customer. He will quickly demonstrate the value he can add and if he can't help you he won't wast your time. I would highly recommend for anyone in the contact center space to take a meeting if Skip calls on you. He will add value to your business." Scott P. , Senior Vice President, PPT Solutions

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